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People & Culture

Building a skilled, compliant and supported team

Our People and Culture function exists to attract, develop and retain the people who make Jd Global trusted by government and industry — because protecting people, assets and property starts with our own workforce.

Jd Global team collaborating in a modern Canberra workplace

A values-driven culture

We lead with integrity, accountability and respect. Our culture rewards reliability, clear communication and continuous improvement — the same qualities our clients depend on at their most important sites.

Integrity first

Continuous improvement

Respect & inclusion

Safety & accountability

Support areas

HR services that keep the business ready

From recruitment to retirement, our People and Culture team covers the full employee lifecycle with a security and compliance lens.

Talent Acquisition

Attract, screen and onboard the right people for security, quality and advisory roles.

  • Role-specific position descriptions and workforce planning
  • Right-to-work, police clearance and security licence verification
  • Structured interviews and behavioural assessments
  • Induction, probation tracking and first-day readiness

Compliance & Licensing

Keep every team member compliant with industry regulations, client standards and internal policy.

  • Security licence status monitoring and renewal reminders
  • Vaccination, first aid and site credential tracking
  • Fair Work and award interpretation checks
  • Record keeping aligned with audit and regulator expectations

Learning & Development

Build capability and career pathways from officer to supervisor to manager.

  • Onboarding training and site-specific briefings
  • Refresher training and compliance awareness programs
  • Leadership pathways and mentoring for high performers
  • Partnerships with registered training organisations

Performance & Workforce Planning

Align rosters, performance and career growth with business demand.

  • Goal setting, check-ins and performance reviews
  • Rostering, shift coverage and casual labour coordination
  • Succession planning for critical client accounts
  • Workforce analytics for retention and utilisation

Wellbeing & Engagement

Create a respectful, inclusive culture where people feel supported and valued.

  • Employee assistance program and mental-health support
  • Fatigue management for shift and on-call workers
  • Recognition programs and peer-to-peer appreciation
  • Diversity, inclusion and respectful-workplace initiatives

Workplace Relations

Manage contracts, disputes and conditions fairly, consistently and in line with legislation.

  • Modern award and enterprise agreement guidance
  • Contract, casual and subcontractor documentation
  • Grievance, disciplinary and conflict resolution support
  • HR policy development and manager coaching

HR & People and Culture Team

Meet the people looking after our people

Our HR and People and Culture team makes sure every employee is supported, compliant and set up to succeed — from first interview to ongoing career development.

SP

Sarah Patel

Head of HR & People and Culture

Sarah leads the people function across recruitment, compliance, workplace relations and employee wellbeing. She ensures every team member is licensed, supported and aligned with Jd Global's values.

Strategic HRWorkplace relationsCulture & wellbeing
JM

James Morrison

Talent Acquisition Specialist

James manages end-to-end recruitment for security officers, auditors and consultants, including right-to-work checks, police clearances and security licence verification.

RecruitmentScreeningOnboarding
LC

Lisa Chen

Learning & Development Coordinator

Lisa designs onboarding programs, refresher training and leadership pathways that keep the workforce compliant, capable and ready for client sites.

Training designCompliance learningCareer pathways
MT

Michael Torres

Workplace Relations Advisor

Michael provides guidance on modern awards, enterprise agreements, contracts and grievance processes, making sure people decisions are fair, consistent and legally sound.

Industrial relationsPolicyDispute resolution
EK

Emily Kowalski

People & Culture Administrator

Emily coordinates HR administration, licence renewals, credential tracking and employee records, keeping the business audit-ready and operations moving.

HR administrationCompliance recordsCredential tracking
DR

David Robinson

Wellbeing & Engagement Officer

David runs wellbeing initiatives, recognition programs and mental-health support pathways, with a focus on shift workers and high-accountability environments.

Wellbeing programsEngagementFatigue management

Engagement model

How we look after our people

01

Listen

We understand the needs of the business, the client site and the individual employee before making people decisions.

02

Support

Every employee has clear policies, point-of-contact support, tools and escalation paths from day one.

03

Develop

Training, feedback and career pathways help our people grow their skills and take on more responsibility.

04

Protect

From compliance checks to wellbeing checks, we look after our team so they can protect people, assets and property.

HR resources

Support that is easy to access

Staff HR login

Current opportunities

Explore open roles, share your experience and submit an application to our People & Culture team.

View careers

People policies

Published policy summaries cover conduct, leave, safety, presentation and workplace relations.

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Join a people-first organisation

Explore current opportunities or contact our People and Culture team to learn more about working at Jd Global.